Job Information
CVS Health Pharmacy Technician, Aetna Medicare Adherence in Providence, Rhode Island
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position SummaryExciting positions available for licensed Pharmacy Technicians to support multiple retail pharmacy customer relations programs. These programs include but are not limited to:• Outreach to Medicare members regarding their medication adherence and offering assistance to resolve any barriers to refill• Assist customers with placing orders in conjunction with their healthcare programs
• Assist customers with retail pharmacy-related issues and other initiatives as neededMust have superb customer service and empathy skills to connect with a diverse customer base in a fast-paced customer contact center.Required Qualifications-Resident of Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, North Carolina, Rhode Island, Tennessee or Texas due to regulatory compliance-Active Pharmacy Technician license in state of residence-Ability to obtain Rhode Island Pharmacy Technician license through application and fee-Minimum of 1 consecutive year experience in customer servicePreferred Qualifications• Bilingual in Spanish• Prior Call Center experience• Previous experience working from home a plus• Microsoft (MS) Windows-based applications and MS Office proficiencyEducation
Verifiable High School diploma, GED, or equivalent work experience
Pay Range
The typical pay range for this role is:
$17.00 - $29.88
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 06/06/2024
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.