CVS Health Jobs

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary The Background Adjudicator performs background investigation review, individualized assessments (which may include interviews of prospective and current employees), and adjudication recommendations. All activities are performed with a high degree of confidentiality and professionalism. The Adjudicator must be organized, maintain a high level of documentation accuracy, and have the ability to work within established timelines and service level agreements to ensure efficiency and a positive experience for impacted individuals, both internal and external. The Adjudicator must be knowledgeable of applicable laws related to background investigations and consumer reporting, including but not limited to the Fair Credit Reporting Act and EEOC Guidance related to the “Consideration of Arrest and Conviction Records in Employment Decisions”. The Adjudicator must also understand, contribute to, and comply with internal process documentation and policy in order to mitigate risk, ensure compliance, and protect company assets.

Essential Duties & Responsibilities:

• Review completed background investigations including social security number verification alerts; federal, state, and county court information; sex offender, child abuse, and other registry findings; and motor vehicle records

• Conduct individualized assessments in accordance with company policy, which may include conducting interviews with prospective and current employees related to additional details about the background investigation findings

• Document all evaluation and interview notes

• Evaluate the details of the background investigation, interview notes, and all other documentation and deliver an adjudication recommendation

• Comply with all policies and procedures

• Conduct all activities with a high level of accuracy and confidentiality, while maintaining service levels, and delivering a seamless service experience

• Assist with updating policies and procedures as requested

Required Qualifications

5+ years of experience with corporate background investigation programsPreferred Qualifications

Excellent communication skills, interpersonal and written

Education

Bachelor’s Degree or equivalent number of years of experience

Pay Range

The typical pay range for this role is:

$40,600.00 - $89,300.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/25/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.