CVS Health Jobs

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CVS Health Lead Product Director, Design Systems in 9 Entin Road, United States

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

We are looking for a talented and experienced Lead Product Director, Design Systems to contribute to the evolution of our enterprise design system, supporting hundreds of designers, thousands of developers, and 40 million customers who use our large collection of websites and native apps. This individual will bring a passion for systems thinking and unifying diverse teams around common solutions to shared goals along with proven success leading design systems product management at scale. This role covers the complete product lifecycle for our design system including intake of feature requests and defects, collaboration on release planning and communications, and evangelizing and consulting with our internal Design Systems consumers.

As a key member of our Design Systems team, you will partner with our engineering, product, marketing, and omnichannel teams to support the delivery of accessible, simple, elegant, compelling and consistent user-centered design solutions to our broad collection of omnichannel experiences, enabling us to achieve our purpose of helping people with their health wherever and whenever they need us.

The Lead Product Director is responsible for maximizing the value delivered by the team by leading product management activities across the product lifecycle for the Design System. They do this by ensuring that the team roadmap and backlog are aligned with customer and stakeholder needs. The Product Director is the team’s primary customer advocate and primary link to business and technology strategy, enabling the team to balance the needs of multiple stakeholders while continuously evolving the design system.

We’re looking for someone who:

  • Is self-motivated and passionate about Design Systems and Product Management.

  • Welcomes different perspectives and makes decisions respecting diverse points of view

  • Is well organized, a good listener, and a systems thinker.

  • Has the analytical skills required to understand product vision and translate it into smaller but still valuable pieces.

Responsibilities include:

  • Collaborating with Design Systems and other Enterprise Digital leadership to understand, articulate, and realize the vision for our Design System

  • Evangelizing the benefits of the Design System to leadership, product, development, and design teams

  • Collaborating with cross-functional teams, including designers, developers, and product managers, to gather requirements and feedback for the design system.

  • Owning, updating and communicating the Design System roadmap, enabling our customers to know what we’re delivering and when.

  • Managing the backlog and prioritizing features and requirements to meet goals on time with quality.

  • Supporting the teams who are using the Design System by ensuring their questions are answered in a timely manner

  • Collaborating with our community model champions who partner with our Design System team on building out our design system

  • Continuously improving the practice of product management and staying current with evolving product practices and development methodologies

  • Successful delivering releases and features according to our roadmap

  • Leading the release management and communication process, ensuring our customers are aware of what we’ve released and how to take advantage of it.

  • Managing product metrics by defining product metric goals and the right mechanisms to collect, track, report and react to the data. Metrics include adoption, usage, internal customer satisfaction, and effectiveness of Design Systems onboarding.

Required Qualifications

  • 10 or more years of experience leading an Enterprise Design System from a product or design perspective.

  • 10 or more years working in a Digital Product Development organization.

  • Ability to interface with customers to understand their needs, identify open questions and decisions required to meet those needs, prioritize work

  • Ability to work independently to define, prioritize, and track product features

  • Ability to communicate well to a wide variety of people including leaders, engineers, architects, designers, marketers, and product managers.

  • Record of delivering features on time with quality and value (with an ability to modify scope).

  • Familiarity working with software development methods such as continuous integration, continuous delivery, unit testing, modules, agile development, etc.

  • Ability to work in a highly technical environment, working with software development and user experience teams.

  • Ability to manage roadmaps containing both design and development items

Preferred Qualifications

  • Experience building or supporting design systems in Figma

  • Familiarity with reusable code created in Angular, React, and Web Components

  • Familiarity with iOS and Android development

  • Familiarity with accessibility and inclusive design

  • Experience working in SAFe

  • Experience working in regulated environments

  • Familiarity with working in GitHub

Education

  • Bachelor’s Degree in business, tech, design or equivalent combination of education and experience

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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